Tipwell

Making tipping simple and cashless, letting users show appreciation in seconds

Ensuring staff receive their funds fast, securely, and directly

About

About

Tipwell is a digital tipping platform that makes it easy for residents in multifamily buildings to show appreciation to its building’s staff. With a simple onboarding process, both admins and team members can quickly set up their accounts, while tippers can send money to staff in just two quick steps.

The goal was to create a solution designed primarily for residential buildings, allowing residents to tip staff members digitally while eliminating the need for cash or gift cards. The platform also enables staff to easily track their tips, especially during the busy holiday season. Additionally, the solution is built to be adaptable for other industries beyond property management.

My role

My role

Strategy & research

Ideation & wireframing

Rapid prototyping

QA & GTM

Design

Design

The tipping experience

Users can choose who to tip and pick a payment method in short steps without any friction.

The staff experience

Staff are able to see who tipped them and transfer funds to their banking institution seamlessly.

The onboarding experience

Integrated with a variety of financial APIs, staff members can create their account, get verified, and add their banking information in minutes.

Next up: DirectLync

Next up: DirectLync

Simplifying workflows and builting clarity for an intuitive marketing patlform