Tipwell
Making tipping simple and cashless, letting users show appreciation in seconds
Ensuring staff receive their funds fast, securely, and directly
Tipwell is a digital tipping platform that makes it easy for residents in multifamily buildings to show appreciation to its building’s staff. With a simple onboarding process, both admins and team members can quickly set up their accounts, while tippers can send money to staff in just two quick steps.
The goal was to create a solution designed primarily for residential buildings, allowing residents to tip staff members digitally while eliminating the need for cash or gift cards. The platform also enables staff to easily track their tips, especially during the busy holiday season. Additionally, the solution is built to be adaptable for other industries beyond property management.
Strategy & research
Ideation & wireframing
Rapid prototyping
QA & GTM
The tipping experience
Users can choose who to tip and pick a payment method in short steps without any friction.
The staff experience
Staff are able to see who tipped them and transfer funds to their banking institution seamlessly.
The onboarding experience
Integrated with a variety of financial APIs, staff members can create their account, get verified, and add their banking information in minutes.









