Experience

Products built, growth sparked, and a craft shaped by experience.

Products built, growth sparked, and a craft shaped by experience.

Products built, growth sparked, and a craft shaped by experience.

Products built, growth sparked, and a craft shaped by experience.

Career

Career

BuildingLink

Nov 2022 - Present

Nov 2022 - Present

Senior Product Designer

Senior Product Designer

  • Lead feature design across BuildingLink’s core platform and new verticals driving significant gains in user engagement, reducing support volume, and sustaining strong annual retention.

  • Prototype in code with Claude Code and the Figma MCP server, cutting time from brief to prototype from weeks to days and increasing feature throughput across the team.

  • Designed and launched an integrated digital tipping platform that now processes tips for thousands of users, with a 90% staff activation rate within the first month.

  • Partner across five departments, including executive, product, engineering, CX, and marketing, keeping design decisions tightly connected to business goals.

  • Scale a shared design system adopted across the entire product organization, standardizing components across all product surfaces and accelerating design-to-development handoff.

  • Conduct ongoing customer interviews and monitor daily product analytics to shape roadmap priorities, translating user insight directly into shipped product.

  • Mentor the design team through regular critique sessions and hands-on coaching, establishing design standards that raise the quality bar across the team.

Decisionary Media/DailyMail

Mar - Oct 2022

Mar - Oct 2022

Senior Product Designer

Senior Product Designer

  • Defined the product design vision and UX strategy for a content-driven platform, contributing to a successful launch that attracted millions of users and supported the company’s acquisition.

  • Led user research, interaction design, visual design, and functional prototyping across web and mobile products.

  • Collaborated with product managers, engineers, stakeholders, and external vendors to define product requirements and shape the product roadmap.

  • Established a shared design system that unified products, improved design consistency, and streamlined cross-functional collaboration.

DirectLync

2015 - 2022

2015 - 2022

Founding Designer

Founding Designer

  • Grew a B2B SaaS platform from 0 to 1,200 users, including a campaign-building workflow that unified marketing and sales data and drove measurable increases in user adoption and engagement.

  • Defined product strategy, UX direction, and design vision as founding designer, guiding the product from initial concept through launch and seven years of iteration.

  • Built a design system covering 30+ product surfaces across desktop and mobile, improving consistency and scalability as the platform grew.

  • Led product discovery and user research to translate business and client goals into design decisions that shipped across web and mobile products.

  • Mentored 2 designers through critique sessions and standards-setting, raising the design quality bar as the team and product scaled.

Everything else

  • 2014 - 2015: Almo Corporation, Art Director

  • 2013 - 2014: McNeil Media Group, Art Director

  • 2010 - 2013: NAPCO Media, Art Director

  • 2007 - 2010: Chadick+Kimball Agency, Senior Graphic Designer

  • 2004 - 2007: National Association of Broadcasters, Graphic Designer

Education

  • University of Maryland, College Park
    Bachelor of Arts

Experience

Products built, growth sparked, and a craft shaped by experience.

Skills

Skills

UX & UI Design

AI-Assisted Workflows / Wireframing and Prototyping / User Interface Design / User Experience Testing / Responsive Design Solutions

Product management

Strategic Roadmapping / Cross-functional collaboration / Data-Driven Decision Making

Research

User Research and Analysis / Wireframing and Prototyping / User Interface Design / User Experience Testing / Responsive Design Solutions

User Research and Analysis / User Experience Testing / Focus Group Testing

Branding

Branding Strategy and positioning / Visual and Verbal Consistency / Audience Connection

Toolbox

Toolbox

Design

Figma 
Figma Make
Figma MCP Server
Claude Code
ChatGPT
Sketch
Adobe XD
Adobe Photoshop
Adobe Illustration
Adobe Indesign
Premier
After Effects

Product management

Jira
Confluence
Asana
Miro
Airtable
Azure

Development

Storybook
HTML & CSS
Wordpress
Elementor

Analytics

Pendo
Hotjar
Google Analytics

© 2026 Brian Needles. Designed in Philadelphia.