Redesigned a flexible utility billing software for municipalities
Improving operations, billing accuracy and real-world usability
About
RosTech specializes in utility billing management and delivers a state-of-the-art, feature-rich billing solution, allowing customers to configure billing services, inventory, and workflows.
I enhanced the UI and UX by streamlining the interface for easier navigation and integrating intuitive features, all while ensuring that the current user base seamlessly adopted these updates.
My role
User research
User interviews
Ideation and prototyping
QA and agile launch
Desktop design
Helping users make smarter financial choices through expert advice, powerful tools, and comparisons